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Thursday, October 29 • 2:45pm - 3:10pm
Omnichannel Deep Dive - Accelerating the Shift to Omnichannel

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In a matter of months, omnichannel shot from a multi-year initiative to a must-have capability. Aktana walks through its playbook for rapidly implementing an AI-driven omnichannel approach that delivers personalized and timely support to HCPs.

avatar for Derek Choy

Derek Choy

Co-founder & President, Aktana
As co-founder, Derek spent the last decade developing and refining Aktana’s product, evangelizing the vision for the new commercial model, and delivering Aktana’s products and services to customers across five continents to establish Aktana as the global leader in intelligent... Read More →

Thursday October 29, 2020 2:45pm - 3:10pm EDT